Previous incidents

December 2022
Dec 06, 2022
1 incident

Shine MVNO: Orders getting stuck on SIM Activation

Resolved Dec 06 at 04:23am EET

Fix applied; additional validations added.

Currently there is issue with orders processing on Shine MVNO tenant. Orders are created, but not completed. No data loss. Our team is working to restore the service.
November 2022
Nov 29, 2022
1 incident

productorder.amdocs-dbs.com is down

Downtime

Resolved Nov 29 at 02:20pm EET

productorder.amdocs-dbs.com recovered.

1 previous update
Nov 14, 2022
1 incident

servicecatalog.amdocs-dbs.com is down

Downtime

Resolved Nov 14 at 09:18pm EET

servicecatalog.amdocs-dbs.com recovered.

1 previous update
Nov 12, 2022
2 incidents

billing-configuration.amdocs-dbs.com is down

Downtime

Resolved Nov 12 at 11:53am EET

billing-configuration.amdocs-dbs.com recovered.

1 previous update

avalara.amdocs-dbs.com is down

Downtime

Resolved Nov 12 at 12:17am EET

avalara.amdocs-dbs.com recovered.

1 previous update
Nov 07, 2022
1 incident

productcatalog-static.amdocs-dbs.com is down

Downtime

Resolved Nov 07 at 11:50pm EET

productcatalog-static.amdocs-dbs.com recovered.

1 previous update
Nov 04, 2022
1 incident

catalog.amdocs-dbs.com, productcatalog.amdocs-dbs.com, productorder.amdocs-db...

Downtime

Resolved Nov 04 at 08:07pm EET

catalog.amdocs-dbs.com recovered.

8 previous updates
Nov 03, 2022
1 incident

MobileApp Unavailable

Resolved Nov 03 at 01:10am EET

MobileApp has been restored.
October 2022
No incidents reported